Don't know much about computers...

...but they need to apply for food stamps, claim weeks for unemployment compensation, apply for a SafeLink Wireless cell phone, print out an application to work at the Subway. We've helped people do all these things in the last few days. They come in so anxious and worried. If it is obvious that they do not have the skills to do it themselves, it is easier for everyone if we take them through it, asking them the questions and entering their replies. It gladdens my heart when we have completed their task, and they are satisfied with having done what they needed to do.

I encourage them to come in at their leisure and just play around with a PC. It's not really very hard, I say. They will pick it up, just as I did.

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